Help Center
- What kind and size of vehicle would you like shipped
- Does the vehicle start or roll?
- Where will the vehicle be picked up? As well as any special reference information such as lot number, buyer number, available hours for pickup, or the last six digits of the VIN.
- Where will the vehicle be delivered? As well as contact information for the receiver, and any special notes such as hours available.
- Will there be loading/unloading assistance?
Please note: If you mark your vehicle as operable and it is not, additional costs or delays may be incurred.
Make sure that the vehicle does not have anything inside during transit. Be aware that EasyHaul is not responsible for any lost, stolen, missing, or misplaced items. If there will be items in the vehicle (such as auto parts), make sure we knows about those items so that the driver may write down the item descriptions at pick-up.
If you have questions about the status of your shipment or need to change you order details please contact EasyHaul directly as soon as possible.
This helpful video explains the steps to get a quote,
create an account and begin the shipping process.
video is here https://www.youtube.com/watch?v=QzIQGVFk9pk
You can pay for your shipping order with a credit or debit card or a bank wire transfer.
If you pay with a wire transfer, please e-mail us a copy of your
wire transfer receipt once you've made payment. We won't be able to
schedule pick up of your vehicle until payment for shipping is received
in full.
Our fee does NOT cover: auction fees, driver wait time fees, storage fees or fees from delayed delivery, loading or unloading costs, and customs or duty fees.
Unfortunately not. All payment must be upfront to EasyHaul and we will the driver after delivery.
We do not charge you more to ship a vehicle that doesn't drive. You may
need to assist the driver with loading or unloading your vehicle, but
there are no other additional costs.
Please note: If you mark you vehicle as driveable and it is not, additional costs or delays may be incurred.
You
may cancel your shipment anytime before your vehicle has been picked up.
Once
the
vehicle has been picked up delivery cannot be canceled, we can only
change the destination address. We will charge a $50 cancellation fee if
the order is canceled after we have received payment. Additional fees
may be incurred for cancellation after a driver is assigned.
Yes, we can deliver domestic orders to any location within the contiguous US you choose. Make sure that the streets in your area are wide enough to accommodate the tow truck or trailer. If a semi-truck can pass through your street, it is probably wide enough for delivery. If not, we can arrange for delivery to a nearby parking lot or shopping plaza.
We will deliver your vehicle as soon as possible, depending on the distance and the route. For pickups and deliveries occurring within the same state, delivery can occur in 1-2 days. From coast to coast, delivery time can take up to 10 days.
All delivery information we provide are best estimates and we cannot guarantee exact dates. Real-time shipping updates are available in My Account.
If you choose not to designate an agent and you are not available to take the delivery, the vehicle will remain on the trailer for delivery at a later date or the vehicle will be placed in storage in a nearby facility until you can arrange to pick it up. Vehicles placed in storage are subject to additional storage fees and transport charges.
If purchasing vehicles at auction, you can save money while transporting your vehicle to the port, we recommend selecting vehicles at auction locations near the relevant departure ports.
To be eligible for RORO shipping, the vehicle must fit these requirement:
- Drive onto the boat under its own power
- Have no broken glass in the vehicle, all windows must be present
- All tires present and inflated
- Doors, trunk, and hood able to close safely and securely
- No significant auto-body damage
- No biohazard present
If you have a specific vehicle in mind, please provide us with images and we will attempt to determine if the vehicle qualifies for Roll on Roll off shipping.
If you would like to order larger items or a large quantity, we can offer you a pallet. With this option, we will shrink wrap your packages all together on a pallet (48 inches wide by 48 inches long by 5 feet tall) in the container.
At this time, we are unable to ship to addresses beyond the border.
At this time, we are unable to ship to addresses beyond the border.
This helpful video explains the steps to get a quote,
create an account and begin the shipping process to deliver vehicles overseas.
video is here, https://www.youtube.com/watch?v=mtn86Zq8ZfM
Most of the time these items are very difficult to ship. However, with our extensive array of transporters we can absolutely try and find you a driver capable of delivering an over sized vehicle. If you have a vehicle in mind please contact us with the dimensions for a custom quote and we will look for a way to transport it.
EasyHaul.com cannot guarantee rates for oversize or unusual vehicles.
At time of pick-up, the driver will mark any damage or parts missing from the vehicle's exterior on the Bill of Lading. The delivery transporter will only release the vehicle after you review and sign-off on the Bill of Lading. This allows you to confirm that the vehicle is delivered in the same condition it was picked up.
We use ONLY insured and bonded transportation carriers. The transporter will be responsible for damages occurring during transport. Please contact us immediately if your vehicle is delivered with damage from transport.
We have an extensive network of contracts with bonded and insured
drivers all across the country. In addition, we will only contract with drivers able to show consistent excellent service reviews.
Our drivers use a wide variety of equipment such as tow trucks, 3-car haulers, 9-car haulers, enclosed trailers, and open trailers. You can request a specific transport vehicle type for your shipment when you place your order and we'll do our best to accommodate your request.
If your vehicle does not have keys, EasyHaul.com can order them for you for approximately $350-$550 depending on the car model.
